Office of Strategic Communication (OSC) represents a pivotal branch within General Services Administration (GSA). Tasked with managing both internal and external mass communication requirements, OSC serves as the central communication nerve of the agency. Its primary objective is to ensure that all communication aligns with and supports the overarching mission and business goals of GSA. Consequently, it plays an instrumental role in bridging the gap between GSA and its stakeholders through effective and strategic communication initiatives.
OSC meticulously crafts, plans, and executes strategic communication strategies that echo GSA’s mission, thereby ensuring the uniformity of the message throughout the agency. Furthermore, it is responsible for managing public relations, media inquiries, social media, and other communication channels. By doing so, OSC actively assists GSA in achieving its business objectives, fostering transparency, promoting its services, and building a robust relationship with the public. In essence, OSC is a key player in shaping the public image and perception of GSA.
