Quality Assurance Surveillance Plan (QASP) is a critically important tool designed to ensure that the government receives the quality of services agreed upon within a contract. It provides a systematic approach to monitor and evaluate a contractor’s performance against the set standards and expectations. QASP outlines the methods and procedures that will be used by the government to determine whether or not the contractor is fulfilling contractual obligations.
The scope of a QASP extends to all aspects of contract performance, including the quality of deliverables, timeliness, and cost control. It emphasizes prevention over inspection, with the ultimate goal of achieving full contract compliance. This plan is customized for each individual contract, specifying the performance objectives, surveillance methods, and the roles and responsibilities of all parties involved. It is an essential mechanism to ensure the government receives value for money while maintaining the highest possible service quality.
