What is GSA Office Management Category
This large category under the Multiple Award Schedule (MAS) Consolidated Schedule encompasses various products, services and solutions that the federal agencies require to maintain workplaces functional and convenient, simplify everyday office tasks, and reduce operational costs.
Overall sales under the Office Management Category in 2019 as reported by GSA contract holder companies, exceeded $1 billion. That’s a huge amount. And what’s even more exciting is that there are merely about 500+ contractors in this MAS category. This means that on average a contractor does over $2 million in sales through a GSA Office Management contract.
Taking into account extremely high budgets of the Office Management contracts, no wonder many companies are dreaming of being awarded within this category. Based on our past experience, legacy schedules were also among the most popular and profitable GSA Schedules.
The attractiveness of the GSA Office Management contracts is heavily based on the fact that almost all federal, state, and local agencies need office supplies and services regularly. Among the major purchasers in this category are the Veteran Affairs, the Department of Homeland Security, the Department of Justice, the Army, the Department of Health and Human Services, and the U.S. Department of Treasury.
Summarizing, the GSA Office Management Large Category contract is relatively low-competition, big clients, and a profitable GSA contract.
What SINs does the Office Management Large Category encompass?
Overall, the Office Management Large Category contains these 9 sub-categories:
- Audio Visual Products and Audio Visual Services
- Document Services
- Mail Management
- Publication Media Products & Services
- Office Supplies
- Office Services
- Office Management Maintenance and Repair
- Printing and Photographic Equipment
- Records Management
The complete list of SINs under these subcategories is as follows:
Audio Visual Products and Audio Visual Services
| 334310 | Professional Audio/Video Products – Includes professional audio/video equipment and parts. |
| 334511T | Telecommunications Equipment – Includes telecommunications equipment and accessories, such as radar (except airborne), underwater, light, and laser equipment. |
| 541990AV | Professional Audio/Video Services – Includes professional audio/video services. |
Document Services
| 518210DC | Document Conversion Services – Includes scanning original document’s text and images, converting the information to digital data, transfering the data to a new media file, and formatting the information for use in a document imaging and storage system. Customized coding and indexing options are also available as part of the document conversion process. |
| 541611LIT | Litigation Support Services – Includes a wide range of services that aid the customers in obtaining, organizing, analyzing and presenting evidence or materials for legal matters. Services include, but are not limited to: document acquisition, document preparation and organization, data extraction from forensic images, document analysis, technical support, and project management. |
| 561439 | Document Production On-site and Off-site Services – Includes the necessary equipment (e.g. high-volume digital color copiers, scanners) and personnel required for effective on-site/off-site document production. Also includes single or multiple shift production operations, consumable supplies (paper and transparencies are usually not included), on-going equipment maintenance, and customized agency reports. NOTE: Consider job turnaround time, maximum number of impressions per day or month, document quality expectations, etc. |
| 561990 | Document Destruction Services – Includes on-site and off-site destruction of classified, unclassified, or personal identifiable information. Types of documents include hard copy media, electronic media, and optical mass storage media. Destruction techniques may include, but are not limited to, shredding, pulverization, disintegration, and incineration. |
Mail Management
| 561499M | Mail Management, Systems, Processing Equipment and Related Solutions – Includes all services necessary to manage a mailroom, such as Mailroom Administrative Support Services, Presort Mail, Miscellaneous Mail Services, List Management Services, Mailroom Ergonomic Analysis Services, Mail Screening and Inspection Services. |
Publication Media Products & Services
| 511130 | Books and Pamphlets – Includes books: geography, medical, technical and childrens’, dictionaries, encyclopedias, almanacs, atlases, globes, maps, instructional pamphlets, internet desk references and thesauruses. |
| 5191M | Entertainment, News and Library Media – Provides Off-the-Shelf licensed and unlicensed broadcast and multimedia programming, news and information media (theatrical and non-theatrical) delivered in variety of modes including primarily electronic subscription, print, wireless broadcast, including satellite; cable broadcast, LowPowerTV; and the multi-media and Digital storage formats |
| 511120 | Periodicals, Subscriptions, Online Book Selling and Lending Library Services |
| 561410 | Editorial, Publishing, and Library Media Services – Includes the acquisition of professional support services in the publishing of print and electronically published media and communication documents, books, research studies, and general manuscript preparation but excluding any advertising, marketing or public relations materials; document editing or proofreading; typing, word processing, or desktop publishing; and; specialized transcription services for medical billing, medical coding, medical transcription, and voice recognition/transcription. |
Office Supplies
| 333318 | Dictating and Transcribing Machines and Systems – Includes a professional dictation system that offers a full voice recording system interface using advanced technology. Products may include digital recorders, microphones, sound cards, etc. |
| 333318SBSA | Office Security Equipment and IT Products (Small Business Set Aside) – Includes security applications for office equipment that shall be secured in any environment to deter unlawful removal. Available security solutions include anti-theft software tracking systems, the ability to manage a PC from a network location, switch for computer case, motion sensors, and all directly related conventional and biometric products. |
| 339940 | Office Products – Includes all office products, such as pens, paper, binders, external hard drives, toner cartridges, etc. |
| 339940OS4 | OS4 Office Products and Supplies – Offerors may offer their entire commercial catalog, or may offer a select, limited line of office products. |
| 339940OVER | OS4 Overseas Office Products and Supplies – Offerors may offer their entire commercial catalog, or may offer a select, limited line of office products. |
Office Services
| 541611O | Office Management Needs Assessment and Analysis Services – Includes office equipment needs assessment and analysis services, which involves assessing various office management functions to identify opportunities for improvement. |
| 541614OR | Office Relocation and Reconfiguration – Includes services for relocating and/or reconfiguring existing office furniture, equipment, and related supplies. Services include, but are not limited to: pre-move planning, relocation plan designing, reorganizing, and related ancillary supplies such as packing materials. |
| 561110 | Office Administrative Services – Includes day-to-day office administrative support services, such as clerical/ secretarial functions, data entry, payroll administration, recordkeeping, travel preparation, scheduling, note taking, meeting management, drafting memos/notes/letters, purchasing/requisitioning supplies, and logistics. |
| 561320SBSA | Temporary Staffing (SBSA) – Includes temporary administrative and professional staffing. |
| 561499N | Network Connectivity Support Services – Includes network connectivity support services, which involve supporting federal agencies’ network operating systems and infrastructure. Tasks include, but are not limited to: network management, security, hotlines, database/software maintenance, etc. |
Office Management Maintenance and Repair
| 811212R | Repair of Government-Owned Equipment (for equipment NOT under Maintenance Service Agreement) – Includes the repair of any type of copier equipment offered under this Schedule that’s NOT covered under a maintenance service agreement. Includes directly related attachments, supplies, and accessories. |
| 811212SA | Maintenance Service Agreement For Office Equipment – Includes a maintenance service agreement consisting of preventative and repair (remedial) services for office equipment, such as service calls. Also includes the cost of labor, transportation, and replacement/spare parts (excluding consumable operating supplies). |
Printing and Photographic Equipment
| 325992 | Micro-photographic Film, Paper, Chemical Preparation and Equipment- Includes micro-photographic film and paper, chemical preparation, and equipment, such as microfilm copy paper, finishing and editing equipment, quality control equipment, etc. |
| 333244 | Post Copying/Finishing Equipment and Supplies – Includes all equipment and supplies necessary for post-copy, such as paper folding, paper gathering, inserting, collating and finishing, paper cutting, and all other related equipment. |
| 333249 | 3D Printing Solutions and Additive Manufacturing Solutions- Includes printers; ancillary equipment, technical services and supplies required to generate functional prototype images and printed objects. Equipment may include all classes and sizes of 3D Printers, laser imaging devices, post processing devices and ancillary accessories and software to produce functional items. |
| 333316C | Copiers and Digital Duplicating Equipment – Includes analog, engineering, and multifunctional digital copiers with single-color and/or full-color imaging in both desktop and console configurations. |
| 333316CPC | Cost-per-Copy Plan for Copiers (to include Analog, Digital, Multifunctional and Engineer Copiers) – Includes cost-per-copy plans for copiers. |
| 333316F | Flat Rate Monthly Fee for Copiers (to include Analog, Digital, Multifunctional and Engineer Copiers) – Includes flat-rate monthly-fee plans for copiers. |
| 333316M | Multi-Media Readers, Reader-Printers and Systems – Includes a wide range of readers and reader-printers, such as electronic reader scanner systems, aperture cards, and all other related equipment. |
| 333316OS | Overseas Copiers and Supplies – Includes overseas purchase of copiers and all other directly related requirements. |
| 333316P | Photographic Supplies – Includes cameras, accessories, photographic support, etc. |
| 532420C | Copier Rental Solutions – Includes rental plans for all copier equipment. |
| 532420LC | Operating Lease Plan For Copiers – Includes operating lease plans that apply to copiers only, which allow federal agencies to lease equipment for a monthly rate over a period of time, with NO intent to purchase the equipment at the end of the lease agreement period. Ownership of the asset remains with the lessor. |
| 532420LT | LTOP & Operating Lease Plan for all Non-Copier Office Machinery – Includes both lease-to-own plans (LTOP) and operating lease plans applicable to all other products under this Schedule, with the exception of copiers. This includes laboratory imaging systems, mailroom equipment, typewriters, darkroom equipment and supplies, etc. |
| 532420LTOP | Lease to Ownership Plans (LTOP) Copier – Includes lease to ownership plans (LTOPs), which are intended for federal agencies who want to lease all types of copiers to ultimately secure ownership. When the lease period ends and all charges are paid, the leased equipment and its titles are immediately transferred from the contractor to the federal customer. |
| 541611MPS | Managed Print Services – Includes equipment and services required to manage imaging output (e.g. printing, scanning, copying, and fax devices) in a system that monitors and reports equipment status, needs and usage trends on a regular basis. |
Records Management
| 493110RM | Physical Records Management Services – Includes capabilities to manage the movement, manipulation, archiving, security, and management of physical records, including any ancillary supplies and/or services necessary to provide a total physical records management solution. |
| 518210ERM | Electronics Records Management Solutions – Electronic Records Management Solutions (ERM) provide a comprehensive capability to solve the complex challenges posed by the movement, manipulation, archiving, security, and management of electronic records. |
Legacy Schedules that were replaced by the Office Management Category
The GSA Office Management Large Category replaces four legacy Schedules:
- GSA Schedule 75 – Office Products/Supplies and Services
- GSA Schedule 36 – Solicitation of Office, Imaging and Document Solutions
- GSA Schedule 76 – Publication Media
- GSA Schedule 58I – Professional Audio/Video Telemetry and Tracking
Not all SINs from the above legacy Schedules were transferred. During the MAS Consolidation procedure, the GSA aimed to develop a simpler and more straightforward Multiple Award Schedule. The resulting classification is designed to be more logical, so some SINs from legacy Office Management Schedules were rearranged to other categories that seemed more appropriate to them.
If your company previously held one or more of the above legacy Schedules, the Office Management Category under the new MAS Schedule would now govern them.
HOW TO GET A GSA OFFICE SUPPLY SCHEDULE (75)?
Overall, winning a GSA Office Management contract requires serious initial preparation and a lot of work. More than 80% of applications are declined due to various mistakes or discrepancies in the application documents and forms, or because the vendor failed to meet the GSA contract requirements.
In order to simplify getting a GSA Office Management contract, you need to follow these general steps:
- Prepare all necessary documents. Download the Office Management Contract solicitation to learn what exact documents are required. The GSA requires a total of about 30 documents including financial statements, price lists and price narrative, technical specifications, compliance reports, past performance reports, a number of standard forms and so on. Then, submit the documents to GSA.
- GSA reviews your submission. After you submit your document package via the GSA eOffer service, a GSA contracting officer is assigned to your submission. He or she will review your application and get back to you if necessary, either to clarify certain parts of the document package, or to request some other information that your application is missing.
- Price and conditions negotiation. After your application is reviewed and approved, the GSA procurement officer will contact you to negotiate terms and conditions of your offer as well as special discounts or prices. Creating a winning, yet still profitable price proposal is an art, because the government always wants better discounts even if your offer is already the most affordable on the market. Offer too much, and you will end up under a disadvantageous contract.
- Award and post-award. When everything is settled, the GSA Schedule contract is awarded. You will be able to publish your offers on GSA e-commerce platforms including GSA Advantage! and GSA eBuy, respond to bids and receive opportunities. Needless to say, the work is not over yet. In fact, your success on the federal market is 99% determined by your ability to continue maintaining your contract, updating the catalog, marketing, and communicating with procurement officers.
