Backordered status is applied on item-level – this is how GSA ADV expects to receive updates.
If you shipped 6 out 10 ea, you are supposed to put remaining 4 ea on backordered status.
New Item Status report for monitoring your GSA item statuses & backorders
We’ve added new item-level report that provides current status of each line item from filtered sales orders.
How to import all your vendors contact information
Please find attached a template, fill it in with the contact information for all of your vendors and provide the filled in document to PriceReporter Customer Support Service via support@pricereporter.com
How can I change my QuickSales user password
Go to Settings ⟶ Users.
I don’t have permission to add/delete/edit documents in QuickSales
Please contact our Customer Support Service for help.
Reporting of Order Status for Advantage! Orders
Good afternoon,
If you are receiving this email, your contract is not in full compliance with the MAS Solicitation requirement SCP-FSS-001, paragraph (j)(1)(xv).
How to process warehouse orders in QuickSales
You need to create a new vendor with type “Warehouse” and populate all fields. Go to Centers ⟶ Vendors and create one.
My invoice is Paid but Sales Order still Not Paid/Partially Paid
Please use “Sync with Invoice” button to sync order/invoice statuses:
PO rejected by vendor
If you create Sales Order manually please specify Customer Purchase Order number manually as well. This will help GSA, your vendor and your customer stay in the know of order status.
How to issue a refund
Choose a Sales Order, hit Payments button and then hit Issue Refund.
